
Having Difficult Conversations About Mental Health
How to start the conversation with confidence, empathy and clarity Talking about mental health can feel uncomfortable. Many people worry about saying the wrong thing, overstepping boundaries, or making the situation worse. Whether you’re a manager, colleague, friend or family member, starting a conversation about mental wellbeing requires sensitivity, but it does not require perfection. … Read more

Why Employers Must Carefully Vet Their EAP Provider
In recent years, the wellbeing marketplace has expanded rapidly. With more Employee Assistance Programme (EAP) providers than ever before, and an increasing volume of polished marketing material, it can be surprisingly difficult for organisations to understand what sits behind the branding. Yet one thing remains absolutely clear: not all EAP providers are the same. As … Read more

Case Study: Employee Calling the EAP Helpline About Persistent Low Mood and General Sadness
Background Brandon, a 34-year-old employee working as a customer service coordinator for a national retail chain, has been experiencing a prolonged period of low mood and persistent sadness. Despite having no clear or specific reason for feeling this way, Brandon has noticed that his motivation, energy levels, and general outlook have gradually declined over the … Read more

Case Study: Employee Calling the EAP Helpline About Loneliness and Feeling Isolated While Living Alone
Background Mark, a 58-year-old employee working part-time for a facilities management company, has been living alone for several years following the end of a long-term relationship. With many of his friends having moved away or settled into family life, and his adult children living in different parts of the UK, his social circle has gradually … Read more

Case Study: Employee Calling the EAP Helpline About Feeling Socially Awkward and Sidelined at Work
Background Susan, a 31-year-old employee working in an administrative role for a nationwide service organisation, has recently been struggling with increasing feelings of social awkwardness in the workplace. Despite being with the company for over a year, she finds it difficult to form connections with colleagues and often feels left out of conversations, informal interactions, … Read more

Case Study: Employee Calling the EAP Helpline About Burnout
Background Jenny, a 38-year-old Production Manager at a large manufacturing company, leads a team of 50 employees across multiple shifts. Over the past several months, increasing production demands, staffing shortages, extended operating hours, and pressures from senior leadership have intensified her workload. Jenny now routinely works late, skips breaks, and finds herself dealing with staff … Read more

Case Study: Employee Calling the EAP Helpline About Stress Caused by Noisy Neighbours
Background Tom, a 41-year-old employee working for a national distribution company, has been experiencing growing stress due to persistent noise from his neighbours. Living in a flat with thin walls, he regularly hears loud music, late-night gatherings, and disruptive household noise. Despite politely raising the issue with his neighbours and logging complaints with his housing … Read more

Case Study: Employee Calling the EAP Helpline While Going Through a Divorce
Background David, a 45-year-old employee at a mid-sized logistics company, has recently separated from his wife after 15 years of marriage. The divorce process has been emotionally exhausting and has affected both his home and work life. David has moved into a small rented flat and is adjusting to living alone for the first time … Read more

Beating the Winter Blue
Simple ways to stay positive – and why a chat over a cuppa really matters As the days grow shorter and the weather turns colder, it’s common to feel a dip in mood, energy, or motivation. Often referred to as the “winter blues”, these feelings can range from mild tiredness and low motivation to feeling … Read more

Welcome Kate to Life & Progress!
We are delighted to introduce Kate Littlefield who has recently joined Life & Progress s as a New Business Consultant. Kate brings strong experience in client-facing roles and a real passion for helping organisations build supportive, healthy workplace cultures. We’re very excited to have her on board! Meet Kate – New Business Consultant “With years … Read more


