About Us

Specialist Wellbeing Provider

At Life & Progress, we believe high-quality wellbeing support should be accessible, practical and built around the people and communities it is there to support.

As a specialist wellbeing provider and intermediary, we combine trusted, established services with innovative support solutions developed for specific sectors and audiences.

We are proud to be the pioneers behind MindOverMatch (Supporter Support), created specifically for football clubs and their season ticket holders, alongside our Tenant, Student, Member related Support & Wellbeing Services.

At the same time, we continue to lead the way in helping organisations of all sizes , particularly SMEs, access high-quality services that might otherwise feel out of reach. From Employee Assistance Programmes (EAPs) and GP Support to mental fitness, employee discounts, confidential reporting and wider wellbeing solutions, we make it easier for employers to build meaningful support around their people without unnecessary complexity or cost.

But our role goes much further than simply providing access to services. We work closely with our clients from implementation onwards, providing dedicated account management, engaging promotional resources, ongoing administrative support and meaningful service insight. Our focus is not simply on putting a wellbeing service in place, but on helping organisations make it visible, accessible and valued by the people it is designed to support.

Through strong provider relationships, innovative service development and a commitment to quality and value, Life & Progress brings together the right support, the right expertise and the right service solutions – helping organisations turn wellbeing provision into something people can genuinely use and benefit from.

Our commitment to you

Professionalism

Our team is committed to maintaining a professional, friendly, courteous, and respectful demeanour in all interactions.

Expertise

We are specialists in our field, bringing together a wealth of industry knowledge to serve you better.

Partnership

We listen to understand the unique culture of your organisation and work collaboratively to meet your specific needs.

Timely and Accurate Information

We pledge to provide precise and timely responses, ensuring you have the information you need when you need it.

Transparency

We will clearly explain the policies, processes, and procedures of our services, ensuring you are always informed.

Direct Access

You will have direct access to your appointed Account Manager and our Senior Management Team for seamless communication.

Consistency

We strive for consistency in our service delivery and customer communications, ensuring reliable and dependable support.

Accountability

We take ownership of your issues, guiding them from inception to resolution with a dedicated approach.

Exceeding Expectations

We are committed to surpassing your expectations, working diligently to deliver exceptional service and support.

Latest News

mom image mindovermatch team photo

A Great Signing: Working Together for Supporter Wellbeing ⚽

For clubs exploring how they can provide an additional layer of practical and emotional wellbeing support to their season ticket holders, MindOverMatch could be a great signing.
becca speaking at cp mindovermatch

From an Idea to the Stands: Becca Milic-Brown and the MindOverMatch Journey

Football clubs aren't simply businesses or sporting organisations. They sit at the heart of communities. They connect generations, families and friends. They create belonging, identity and shared experiences that can last a lifetime.
tsws image woman concerned on phone

Supporting More Than a Tenancy: The Long-Term Value of Tenant Support & Wellbeing

Through TSWS, the tenant (resident) can telephone the service and speak confidentially with a trained professional for immediate, In-The-Moment emotional support.