GP Helpline

24/7 unlimited access to practising GPs

Our virtual GP Helpline service is available 24 hours a day, 7 days a week, 365 days a year.
That means your employees receive unlimited advice, reassurance and, where
appropriate, diagnosis from wherever they are in the world.
Our dedicated Customer Service team are on hand, 24/7 day and night to book
consultations, organise prescriptions and referral letters. Your employees can
choose a time and day that suits them, whether to have a video or phone
appointment, and to speak to a male or female doctor if they have a preference.
For employees who don’t speak English we offer a translation services for over 200

Video or Telephone Consultation with an experienced GP/Doctor at a time that suits you.

  • Phone Consultation 24/7 access
  • Video Consultation 8am – 10pm
  • Confidential Service, Secure PIN Access
  • Improved Health and Wellbeing
  • Second Medical Opinions
  • Health Information
  • Private Prescription and Open Referrals
  • Open Referrals for investigation treatment
  • No limit on the number of consultants
  • You can choose to speak to a male or female doctor
  • Translator Service, 240 languages

GP Helpline providing round-the-clock support. This paramount essential employee support service from Life & Progress will provide your people with unlimited access to qualified GPs which can compliment your Employee Assistance Programme (EAP). Consult with a Doctor via Message, Call or Video Chat. This service is backed by HealthHero, the most experienced provider of private GP services in the UK and ROI, serving approximately 4 million people. The GP Helpline can be purchased as either an integrated or standalone service.

Next steps to get started with your GP Helpline

If you & your organisation are interested in finding out more on our GP Helpline & would like to discuss how this can benefit your business. We will offer you a free consultation along with a no obligation quotation to ensure this is the right solution tailored for your business needs.

Please contact the team direct at