GP Helpline

24/7 unlimited access to practising GPs

Our virtual GP Helpline service is available 24 hours a day, 7 days a week, 365 days a year.
That means your employees receive unlimited advice, reassurance and, where
appropriate, diagnosis from wherever they are in the world.
Our dedicated Customer Service team are on hand, 24/7 day and night to book
consultations, organise prescriptions and referral letters. Your employees can
choose a time and day that suits them, whether to have a video or phone
appointment, and to speak to a male or female doctor if they have a preference.
For employees who don’t speak English we offer a translation services for over 200
languages.

Video or Telephone Consultation with an experienced GP/Doctor at a time that suits you.

  • Phone Consultation 24/7 access
  • Video Consultation 8am – 10pm
  • Confidential Service, Secure PIN Access
  • Improved Health and Wellbeing
  • Second Medical Opinions
  • Health Information
  • Private Prescription and Open Referrals
  • Open Referrals for investigation treatment
  • No limit on the number of consultants
  • You can choose to speak to a male or female doctor
  • Translator Service, 240 languages
Table showing benefits of using a GP Helpline

GP Helpline providing round-the-clock support. This paramount essential employee support service from Life & Progress will provide your people with unlimited access to qualified GPs which can compliment your Employee Assistance Programme (EAP). Consult with a Doctor via Message, Call or Video Chat. This service is backed by HealthHero, the most experienced provider of private GP services in the UK and ROI, serving approximately 4 million people. The GP Helpline can be purchased as either an integrated or standalone service.

Next steps to get started with your GP Helpline

If you & your organisation are interested in finding out more on our GP Helpline & would like to discuss how this can benefit your business. We will offer you a free consultation along with a no obligation quotation to ensure this is the right solution tailored for your business needs.

Please contact the team direct at service@lifeandprogress.co.uk.

Latest News

tt9

Free Webinar

Thrive Talking Session with James Henson, a leading employee benefits specialist sharing his thoughts and guidance for improving your financial wellbeing. Tuesday, 4th February at 12:30 (30 minutes) Free to register, please click here or scan the QR code below: TT#9 Post Holiday Finance Blues Related posts: #WMHD 2024 Tenant Support & Wellbeing Service (TSWS), ... Read more
eap usage mi reports

The Importance of EAP Utilisation Reporting

Quality Over Quantity Employee Assistance Programmes (EAPs) are vital resources designed to support the mental, emotional, and practical wellbeing of employees. Yet, many employers make decisions about retaining or discontinuing the EAP service based solely on utilisation reports. A common misconception persists: low recorded usage equates to low value. In reality, the substance of each ... Read more
iphone imported photos 893

Get Walking

In today’s fast-paced world, where stress and mental health challenges are increasingly prevalent, walking remains one of the simplest yet most powerful tools for enhancing wellbeing. This accessible activity offers a wealth of mental health and overall wellness benefits that can transform lives. Let’s explore why stepping out for a walk could be the best ... Read more