
Case Study: Employee Contacting the GP Support Service About Anxiety and High Blood Pressure Readings
Background Phillip, a 47-year-old employee working in a technical maintenance role, lives alone and has recently been feeling increasingly anxious. Over the past few weeks, he has experienced episodes of restlessness, racing thoughts, and difficulty sleeping. After purchasing a home blood pressure monitor, several high readings caused further worry, leading to increased monitoring and growing … Read more

How Managers Can Promote the EAP Within Their Team
An Employee Assistance Programme (EAP) is most effective when employees know it exists, understand how it works, and feel comfortable using it. Managers play an important role in helping raise awareness of the service within their teams. By regularly promoting the EAP and normalising conversations around wellbeing, managers can help ensure employees know where to … Read more

The Role of Whistleblowing in Hybrid and Remote Workplaces
The workplace has changed. Hybrid and remote working models are now part of everyday life for many organisations. While flexibility brings clear benefits, improved work-life balance, wider talent pools, and reduced commuting stress, it also changes how culture, oversight, and communication function. When teams are no longer physically together, visibility reduces. And when visibility reduces, … Read more

Imposter Syndrome
Why capable people sometimes feel like frauds, and how to manage it Imposter syndrome is the persistent feeling that your success is undeserved and that, sooner or later, you will be “found out.” It affects people across all industries, levels of seniority and stages of life. High achievers, in particular, are often more vulnerable to … Read more

Strengthening Your Client Proposition with Life & Progress
If you’re a Health Insurance Broker, Occupational Health Provider, HR Consultancy, Business Advisor or Management Consultant, your clients increasingly expect more than advice, they expect joined-up wellbeing solutions that genuinely support their people. That’s where Life & Progress fits in. We work in partnership with Introducers who want to strengthen their client proposition, deepen relationships, … Read more

Work-Life Balance in a Hybrid World
Finding healthy boundaries when work and home overlap Hybrid working has brought greater flexibility for many people. The ability to split time between home and the workplace can reduce commuting stress and improve autonomy. However, when home becomes the office, boundaries can easily blur. Without clear structure, the working day can stretch longer, and switching … Read more

Having Difficult Conversations About Mental Health
How to start the conversation with confidence, empathy and clarity Talking about mental health can feel uncomfortable. Many people worry about saying the wrong thing, overstepping boundaries, or making the situation worse. Whether you’re a manager, colleague, friend or family member, starting a conversation about mental wellbeing requires sensitivity, but it does not require perfection. … Read more

Why Employers Must Carefully Vet Their EAP Provider
In recent years, the wellbeing marketplace has expanded rapidly. With more Employee Assistance Programme (EAP) providers than ever before, and an increasing volume of polished marketing material, it can be surprisingly difficult for organisations to understand what sits behind the branding. Yet one thing remains absolutely clear: not all EAP providers are the same. As … Read more

Case Study: Employee Calling the EAP Helpline About Persistent Low Mood and General Sadness
Background Brandon, a 34-year-old employee working as a customer service coordinator for a national retail chain, has been experiencing a prolonged period of low mood and persistent sadness. Despite having no clear or specific reason for feeling this way, Brandon has noticed that his motivation, energy levels, and general outlook have gradually declined over the … Read more

Case Study: Employee Calling the EAP Helpline About Loneliness and Feeling Isolated While Living Alone
Background Mark, a 58-year-old employee working part-time for a facilities management company, has been living alone for several years following the end of a long-term relationship. With many of his friends having moved away or settled into family life, and his adult children living in different parts of the UK, his social circle has gradually … Read more