Quality Service Standards and Business Ethics (2024)

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Anti-Bullying

Building Respect and Kindness in the Workplace Bullying has no place in any environment — least of all in the workplace. Yet, it remains a reality for many employees, often hidden behind closed doors or masked as “banter” or “management style.” The consequences can be serious, affecting not only individual wellbeing but also team morale, ... Read more
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Coping with Anxiety

Anxiety is a common human experience. In small doses, it can help us prepare, stay alert, or focus on challenges. But when anxiety becomes overwhelming or constant, it can affect sleep, concentration, relationships, and overall wellbeing. This brief offers practical tools for managing anxiety day-to-day, along with guidance on when to seek further support. Recognising ... Read more
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The Importance of Suicide Prevention

Suicide prevention begins with compassion, understanding, and open conversation. Every life holds immeasurable value, and sometimes the smallest act of kindness — a message, a listening ear, a simple “I’m here” — can make a life-saving difference. Being there for someone doesn’t always require grand gestures. Often, it’s about creating a safe space where they ... Read more
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