If you’re reviewing your employee wellbeing provision for 2027, a good place to start is with a simple question. What do your people need help with, and how easy is it for them to get that help today?
For some employers, the answer is a standalone Employee Assistance Programme (EAP). For others, it might be an EAP alongside quicker access to a GP, a mental fitness app or a shopping discount scheme that helps with everyday costs. It depends on your workforce, what you already have in place and where you’d like to do more.
We can help either way.
There’s real value in a service with a clear purpose
As a leading specialist wellbeing provider, standalone services remain a core part of what we do. A well-chosen EAP, for example, gives employees a clear route to confidential support and gives managers somewhere to turn for guidance when they’re supporting a member of their team.
Having that clear purpose matters. Employees need to know what a service can help with, when they might use it and how to get in touch. If an EAP meets your needs for 2027, it makes sense to focus on choosing the right model and making sure your people know how to use it.
Bring services together and keep each one focused
If there are several gaps you’d like to address, we can bring the right services together under one umbrella. You get one relationship to manage, and each service retains its own purpose, specialist delivery and clear route for employees to access it.
For example, you might combine an EAP for confidential emotional and practical support with a GP service for convenient access to medical advice. You might also add a shopping discount scheme if helping employees stretch their everyday budgets is a priority. Each service earns its place by doing something your people will value.
We’ll talk through what’s already working, where employees could benefit from more support and what fits your budget. The package is built around those conversations, and you can start with one service and build on it as your needs change.
We stay involved after launch
Proactive account management is part of how we work. Your Account Manager can help you plan the launch, brief managers and keep services visible throughout the year. We’ll also talk through the usage information available to you and what it might tell us. Sometimes the most useful change is as simple as reminding people how to access a service they already have.
If you’re planning for 2027, we’d be happy to have a chat. Tell us what you’ve got in place, what’s working and what you’d like to improve. We can talk through where a standalone service makes sense and where bringing a few services together could make life easier for you and your team.
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E&OE, Nov26
