A Growing Challenge – And How an EAP Can Help
Loneliness is a deeply personal experience — and one that is becoming increasingly common. It can affect anyone, regardless of age, background, profession, or social circle. While it’s often assumed to be a problem faced only by older people or those living alone, loneliness can quietly impact employees in even the busiest of workplaces.
Whether it’s caused by remote working, life changes, health issues, or strained relationships, the emotional weight of loneliness can lead to reduced wellbeing, lower confidence, and even mental health concerns such as depression or anxiety.
The Role of an Employee Assistance Programme (EAP)
An EAP offers a safe and confidential way for individuals to reach out and receive support. For those experiencing loneliness or feelings of isolation, an EAP can:
- Provide someone to talk to — trained counsellors and support advisors are available 24/7, offering a listening ear without judgement
- Support emotional wellbeing — access to short-term counselling can help individuals explore the root causes of their feelings and develop healthier coping strategies
- Offer practical advice — support isn’t just emotional; EAPs can assist with everyday challenges like housing, debt, legal concerns, or workplace stress, all of which may contribute to a person’s sense of isolation
- Encourage connection — through wellbeing portals, self-help resources, and guided referrals, individuals are reminded that they are not alone and that help is always within reach.
Creating a Culture of Care
While the Employee Assistance Programme is a vital safety net, it’s equally important for employers to foster an environment where people feel seen, valued, and connected. Promoting Loneliness Awareness Week is one step — but regularly signposting available support, encouraging open conversations, and normalising the act of reaching out can go much further.
Let’s not underestimate the power of simply asking someone how they’re doing — and truly listening to the answer.
E&OE, June25
