GP Helpline

24/7 unlimited access to practising GPs

Our virtual GP Helpline service is available 24 hours a day, 7 days a week, 365 days a year.
That means your employees receive unlimited advice, reassurance and, where
appropriate, diagnosis from wherever they are in the world.
Our dedicated Customer Service team are on hand, 24/7 day and night to book
consultations, organise prescriptions and referral letters. Your employees can
choose a time and day that suits them, whether to have a video or phone
appointment, and to speak to a male or female doctor if they have a preference.
For employees who don’t speak English we offer a translation services for over 200


Video or Telephone Consultation with an experienced GP/Doctor at a time that suits you.

  • Phone Consultation 24/7 access
  • Video Consultation 8am – 10pm
  • Confidential Service, Secure PIN Access
  • Improved Health and Wellbeing
  • Second Medical Opinions
  • Health Information
  • Private Prescription and Open Referrals
  • Open Referrals for investigation treatment
  • No limit on the number of consultants
  • You can choose to speak to a male or female doctor
  • Translator Service, 240 languages



GP Helpline providing round-the-clock support. This paramount service from Life & Progress will provide your people with unlimited access to qualified GPs which can compliment your Employee Assistance Programme (EAP). Consult with a Doctor via Message, Call or Video Chat. This service is backed by Health Hero (Medical Solutions), the most experienced provider of private GP services in the UK and ROI, serving approximately 4 million people. The GP Helpline can be purchased as either an integrated or standalone service.


Next steps to get started with your GP Helpline

If you & your organisation are interested in finding out more on our GP Helpline & would like to discuss how this can benefit your business. We will offer you a free consultation along with a no obligation quotation to ensure this is the right solution tailored for your business needs.  Please contact the team direct at

To speak to a member of our friendly team, please call us FREE on 0808 164 3941

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