Account management has been excellent

I am very pleased to be able to provide a client reference for Life & Progress in respect of the Employee Assistance Programme that Orbit utilises.

Orbit has worked closely with Life & Progress since December 2015, and since I joined in November 2018, the account management has been excellent with all questions and queries answered in a timely fashion and in a way that employees can understand.

Since I joined, EAP usage has doubled at Orbit and Life and Progress have been an important part of that. Our employees have told us that once they hear another employee has had a positive experience, they feel more comfortable to seek help and guidance. Also, we are provided with relevant promotional material on a monthly basis that is circulated to all leaders across the business.

From a business point of view, maximising employee output is important. But the employees’ health and wellbeing is of paramount importance to us and an EAP is a crucial aspect of Orbit’s health and wellbeing strategy.

Matthew Ferro – Head of Reward