Many companies do not have any real idea on how many days, in total, each year they lose through staff absence. This could be due to poor processes or poor administration whatever the reason absence should be recorded and reported. Some organisations have started to outsource the initial ‘phone in sick’ call to a third-party. This can mean a simple ‘record and report’ process to line managers to handle but it can also generate trigger points for occupational Health or HR for monitoring purposes.
Benefits of Day-One Record and Reporting